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When offline use
Library Answers,
call, or stop
at the reference desk.
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General Information
1. To access resources from home you need a current CCC Library card and PIN.
- When you connect to a library resource such as an e-book or article database an authentication web page appears prompting you to enter:
- your name,
- your 14-digit library barcode (Find the barcode number on the back of your library card.)
- your PIN number that you created
( Do not have a PIN? Here are instructions to create a PIN.)
- Your library account must be active and clear of obligations in order to access the library online resources.
2. Library
cards are valid for one semester. Renew your library card in-person or online for each semester you are enrolled.
3. If you have a current library card and still cannot access resources, please contact OIT Student Help Desk at this
number (856) - 227-7200 ext 4900. Service is available 24 hours.
4. If the Help Desk is unable to resolve the problem contact library staff using Ask a Librarian.
More Tips
For
assistance in enabling connectivity to the online resources, please
call this number (856) 227-7200 ext 4900.
Service
is available 24 hours.
- The
latest web browsers, such as Internet
Explorer
or Firefox are recommended.
Some features may not be available with older browsers.
- Cookies and Javascript must be enabled in your web browser settings.
- Security settings in your web browser should be set no higher than Medium.
- Make sure you type in your name/barcode/PIN correctly.
- Type
in your name (last name followed by first)as it appears in your library record.
- You
can verify how your name appears in library records
by contacting Blackwood or Rohrer CCC Campus Libraries.
- Type in your library card barcode with no spaces.
- Type in your PIN.
(
Do not have a PIN? Here are instructions to create a PIN.)
- For those who use AOL, Compuserve, or MSN as your Internet Service Provider:
- Firewall
software can create connectivity issues.
Firewalls are used to prevent unauthorized access to a network or computer.
They often permit only one-way access to the Internet. The library's
online databases, however, require two-way communication in order to
receive search requests and return search results.
If you have a personal firewall and are having problems accessing a
database, you may need to disable the firewall while using that database,
or create an exception per your firewall instructions.
- Filtering
Software can create connectivity issues.
Filtering software
designed for parental control, ad-filtering software and pop-up preventers
may cause problems with databases. If you experience connectivity
problems, these filters may need to be removed or disabled.
- Clear
your Temporary Internet Files or cache.
If you are still unable to connect to one of the online resources,
please call this toll free number (877) 241-1781.
Service is available 24 hours.
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Comments or suggestions to Blaynor
@camdencc.edu or Mmlynarski
@camdencc.edu
Camden County College Library
Wolverton Library, College Drive P.O. Box 200 ,
Blackwood, NJ 08012-0200
(856) 227-7200 /
Reference Desk, X4408 /
Circulation Desk, X4407
Rohrer E- Library, 1889 Route 70 East,
Cherry Hill, NJ 08003-2013
(856) 874-6001/6002
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